Grocery Delivery POLL

In a survey of consumers who had bought groceries online in the previous 90 days, 56% indicated that they are buying more frequently than last year, reports Chicory, a New York-based contextual commerce advertising platform operator, in its 2023 Online Grocery Shopping report.

In addition, approximately 40% of respondents said they order groceries online weekly and 30% do so monthly.

On the flip side, high fees were cited by 47% of respondents as the top challenge with ordering groceries online. Next were lack of control over product selection (43%), product availability issues (41%), high product prices (39%), concerns about products staying fresh or safe in transit (29%), long waits or delivery times (29%), and difficulty in using online or digital platforms (10%).

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