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AOL’s Dial-Up Service Is Officially Belly-Up

The AOL logo is seen in a 2010 file photo, but no longer.   (AP Photo/Axel Heimken, File)

The AOL logo is seen in a 2010 file photo, but no longer. (AP Photo/Axel Heimken, File)

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The familiar sound of dial-up internet is now history. As reported by NBC News, America Online—better known as AOL—has officially shut down its dial-up service, closing a chapter of 1990s internet culture.

AOL once boasted over 20 million users and even inspired a Tom Hanks–Meg Ryan romantic comedy named after its iconic greeting, “You’ve got mail!” But in recent years, the customer base had dwindled to a small fraction of its former size.

Importantly, AOL as a company is not disappearing. Legacy email addresses remain active, and the company continues to provide tech support and identity-theft protection services.

Still, the moment is a nostalgic one for many. As USA Today put it, the hum and whir of a dial-up modem was how millions first connected to the internet, marking the start of the digital age.

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