Today, I called a Black co-worker by the name of a different Black co-worker; I am white. I work in a large hospital, we have a lot of temporary workers, and I’d only met the one whose name I knew once. The scorn of the one I called the wrong name was evident and rightfully earned, though she was polite. I have a lot of excuses (the above, plus masks, plus the end of a tiring week) and justifications (I think I have just as much trouble matching the names and faces of the white temporary workers), but I know none of that matters. Embarrassingly, my husband and children are Black. I loathe myself for doing this, and not for the first time. My question is “how do I respond if I do this again?” and “how do I stop doing this?” (I don’t have any condition like face-blindness, by the way.)
— How Do I Stop?